Refund & Returns Policy
Last updated: January 2026
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items include:
• Gift cards
• Downloadable software products
• Certain health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial Refunds (if applicable)
There are certain situations where only partial refunds are granted:
• Books with obvious signs of use
• Opened CDs, DVDs, software, video games, tapes, or vinyl records
• Any item not in its original condition, damaged, or missing parts not due to our error
• Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us at:
Sale Items
Only regular priced items may be refunded.
Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, please contact us at:
We will provide return instructions.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a store credit will be issued.
If the item was not marked as a gift, the refund will be sent to the original purchaser.
Shipping Returns
To return your product, you will be provided with a return address after contacting us.
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the return shipping cost may be deducted from your refund.
Depending on your location, delivery time for exchanges may vary.
For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance.
We do not guarantee receipt of returned items.
Need Help?
For questions related to refunds and returns, contact us at: